Privacy policy

Information you share

When you send an inquiry, use chat, book a meeting or begin a project, we receive the information you provide. This may include your name, business, email address, phone number, website, appointment preferences and project details. Please do not include passwords, payment-card numbers or sensitive personal records in an inquiry or demonstration.

Our hosting and service providers may also process technical information needed to deliver and protect the service, such as IP addresses, browser details, request logs and security events.

How information is used

We use information to respond to requests, arrange appointments, understand project requirements, provide agreed services, maintain client communications and protect our systems. Information provided in a demonstration is used to conduct that demonstration and respond to your request.

An inquiry or demonstration is not an enrollment in an automated SMS marketing campaign. Any separate marketing enrollment should state what you are agreeing to and how to stop it.

Mobile information and SMS consent

You may opt in to SMS through our website inquiry form, booking form or chat widget. Each offers separate, optional SMS consent checkboxes for informational customer-care messages and promotional messages. The boxes are unchecked by default. Entering a phone number, submitting an inquiry or booking an appointment without selecting SMS consent does not enroll you in SMS. Customer-care messages may include responses to your requests, appointment confirmations, reminders and inquiry follow-up. Promotional messages may include service announcements and offers. We use your phone number and selected consent categories to provide only the SMS messages you requested.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except service providers that support delivery of the messaging service.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for help. You can also contact info@leadpleaser.com or (262) 226-2252.

Service providers and connected tools

We use providers for website hosting, business email, contact management, scheduling, communications, security and client services. Information is processed through the tools needed to handle your request. Embedded calendars, forms, chat and linked client portals may use their own cookies, local storage and technical logs.

If you follow a link to a payment, signing, meeting or other external service, that service also has its own privacy terms. For information about the providers used for your particular project, contact us.

AI and phone experiences

When an AI phone or chat experience is available, it should identify itself as AI. Depending on the enabled service, the conversation may be processed to produce a transcript, summary or requested action. Recording or transcription should be disclosed before collection, with consent obtained where required. Ask for a human alternative if you do not want to use the AI experience.

AI can misunderstand information. Confirm contact details and appointment times, and do not treat an action as completed until the service provides confirmation. Private customer conversations are not intended to appear in public demonstrations.

Access, retention and security

We use information for the business purposes described above and retain it according to the needs of the request or service, applicable obligations and the capabilities of the systems used. No universal retention period applies to every type of project record.

Access to private client records should be limited to authorized people and service providers. No online system can guarantee absolute security. Let us know promptly if you believe account information has been exposed.

Your choices and requests

Email info@leadpleaser.com to request access, correction or deletion of information you have provided, or to ask about its use. We may need to verify your identity before acting on a request. Some records may need to be retained for service, security or legal reasons. Rights and available exceptions depend on applicable law.

You can choose not to submit optional information and can manage cookies through your browser. Blocking embedded services or their storage may prevent forms, calendars or chat from working. Use email if you prefer another way to contact us.

Business use and policy changes

Our website and services are intended for business users, not for children. If you believe a child has submitted personal information, contact us so we can address it.

We may update this policy as our services change. The effective date above identifies the current version. Project-specific data handling commitments may also be set out in a separate agreement.